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This website adopts the Web Content Accessibility Guidelines (WCAG 2.0) as the accessibility standard for all its related web development and services. WCAG 2.0 is also an international standard, ISO 40500. This certifies it as a stable and referenceable technical standard. WCAG 2.0 contains 12 guidelines organized under 4 principles: Perceivable, Operable, Understandable, and Robust (POUR for short). There are testable success criteria for each guideline. Compliance to these criteria is measured in three levels: A, AA, or AAA. A guide to understanding and implementing Web Content Accessibility Guidelines 2.0 is available at: https://www.w3.org/TR/UNDERSTANDING-WCAG20/ Accessibility Features Shortcut Keys Combination Activation Combination keys used for each browser. Chrome for Linux press (Alt+Shift+shortcut_key) Chrome for Windows press (Alt+shortcut_key) For Firefox press (Alt+Shift+shortcut_key) For Internet Explorer press (Alt+Shift+shortcut_key) then press (enter) On Mac OS press (Ctrl+Opt+shortcut_key) Accessibility Statement (Combination + 0): Statement page that will show the available accessibility keys. Home Page (Combination + H): Accessibility key for redirecting to homepage. Main Content (Combination + R): Shortcut for viewing the content section of the current page. FAQ (Combination + Q): Shortcut for FAQ page. Contact (Combination + C): Shortcut for contact page or form inquiries. Feedback (Combination + K): Shortcut for feedback page. Site Map (Combination + M): Shortcut for site map (footer agency) section of the page. Search (Combination + S): Shortcut for search page. Press esc, or click the close the button to close this dialog box.
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Home
About Us
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Citizen’s Charter
Frontline Services
New Service Connection Application and/or Transfer of Service Connection
Reconnection of Disconnected Service Connection
Request for Temporary Disconnection of Water Meter
Request for Change in Account Data and Information
Verification of Water Bill – High Consumption and/or Erroneous Reading
Request for Meter Testing
Processing of Service Requests
Issuance of Official Receipt for Payment of Water Bill
View / Download TerWD Citizen’s Charter
News
Contact Us
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